Store Manager
Core
Leads all retail store operations for an auto glass company, focusing on quality service, team leadership, and operational efficiency.
Role type
Store Manager
Builds
Retail store operations for auto glass repair and replacement services
Domain
Automotive retail / Auto glass
Required skills
People leadership, cash/expense management, inventory control, loss prevention, safety compliance, scheduling, customer service, vehicle/equipment maintenance oversight, physical labor (lifting, working at heights), Microsoft Office proficiency
Preferred skills
Automotive industry experience, innovative performance incenting approach
Responsibilities
Oversee daily store operations including open/close procedures and CICO; drive team performance to meet KPIs (NPS, Time to Serve, conversion); ensure technician SafeTech certification and quality installs; manage vehicle/equipment maintenance and recordkeeping; handle client complaints and warranty issues; maintain store appearance and compliance with regulations.