CareerPlan

Visual Designer Senior

Toronto, CAFull-time$118k–$188k2026-10-13 → 2026-11-11

Core

Designs and leads customer-centered, omni-channel experiences that support business goals, strengthen Capital Group's brand, and drive meaningful customer outcomes.

Role type

Senior Visual Designer with emerging leadership responsibilities

Builds

Cohesive end-to-end experiences across digital and non-digital touchpoints

Domain

Financial services / Customer Experience Design

Required skills

Visual design, Experience design, Interaction design, Customer research, Design strategy, Stakeholder management, Mentorship, Design systems, Accessibility, Prototyping

Preferred skills

Consultative approach, Facilitation, Strategic thinking, Thought leadership

Technologies

PDF, Print, Digital marketing materials

Responsibilities

Design customer-centered experiences and creative solutions across omni-channel customer journeys; Create accessible PDFs, print and digital marketing materials applying accessibility best practices; Provide guidance, feedback, and mentorship to designers and peers; Lead smaller initiatives, workstreams, or portions of larger programs; Conduct and synthesize research inputs including customer research, analytics data, and competitive analysis.

Seniority

Senior, hands-on IC with emerging leadership