Business Systems Manager
Core
Leads analysis, development, and implementation of business process improvements and IT solutions to enhance operational efficiency and customer satisfaction in retail.
Role type
Senior Business Systems Manager (IT & Process Optimization)
Builds
Automated business solutions, optimized retail processes, and integrated IT systems for 215+ stores.
Domain
Retail / Enterprise IT / Business Process Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IT infrastructure management, SAP reporting and transactional applications, system integration, functional specification authoring, project management, technical training delivery, cross-functional collaboration, data analysis, process design, stakeholder management
Preferred skills
Programming system design, quality assurance testing, strategic planning, innovation in retail processes
Technologies
SAP, Windows-based servers, Microsoft Office (Excel, Access, Word, Outlook, PowerPoint)
Responsibilities
Conduct comprehensive evaluations of retail business functions to devise new or enhanced processes and IT systems; Collaborate with department heads to identify and document specific business needs; Author and update functional specifications for newly developed or modified retail business systems; Design, develop, and code programming systems tailored to retail operational needs; Manage implementation and rigorous testing of business and functional processes; Lead Business Systems Management meetings to align technology solutions with business strategies; Carry out management responsibilities including interviewing, hiring, training, and developing partners.
Seniority
Senior, hands-on IC with management duties