Business Systems Manager
Core
Leads the analysis, development, and implementation of business process improvements and IT solutions to enhance operational efficiency and customer satisfaction in retail.
Role type
Senior Business Systems Manager (IT & Process Optimization)
Builds
Automated business solutions, optimized retail processes, and integrated IT systems for 215+ stores.
Domain
Retail / Enterprise IT / Business Process Management
Required skills
Business process analysis, IT system design and development, SAP reporting, functional specification authoring, project management, team leadership, technical training, system testing and QA.
Preferred skills
Advanced knowledge of Windows-based servers, data analysis with Excel, database management with Access.
Technologies
SAP, Windows-based servers, Microsoft Office (Excel, Access, Word, Outlook, PowerPoint).
Responsibilities
Evaluate retail business functions to devise new processes and IT systems; collaborate with stakeholders to identify business needs; design, develop, and code programming systems or oversee IT programmers; manage implementation and testing of business processes; conduct training sessions for retail personnel; lead Business Systems Management meetings; manage partners including hiring, training, and performance appraisal.
Seniority
Senior, hands-on IC with management responsibilities.