Regional Service Charge Manager
Core
Manage and coordinate a regional team to deliver service charge calculations and annual statements for approximately 20,000 housing units, ensuring compliance with legal and regulatory requirements.
Role type
Senior Service Charge Manager (Regional)
Builds
Annual service charge estimates, final accounts, and certification reports for housing portfolios
Domain
Residential Property Management / Housing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Service charge management, budget setting, risk management, Landlord and Tenant Act 1985 knowledge, accounting practices, stakeholder management, customer engagement, Microsoft Office (Excel), property management systems
Preferred skills
Housing context experience, team leadership, audit liaison
Technologies
Workday, SUN, Agresso, NEC, Active H
Responsibilities
Manage regional team and set annual budgets, oversee estimate and final account processes, review and certify annual service charges, produce expenditure and income reports, ensure regulatory compliance
Seniority
Senior, hands-on IC with team leadership