Retail Supervisor
Core
Lead the Retail Services team to ensure efficient operations, exceptional guest experiences, and revenue growth at a mountain action sports resort.
Role type
Retail Supervisor (Seasonal)
Builds
Retail operations, guest service experiences, and product sales for a ski resort
Domain
Action sports / Mountain recreation / Retail
Deliverable
product features | dashboards & analysis
Required skills
Team leadership, staff scheduling, inventory management, sales strategy, operational process management, safety training, performance tracking
Preferred skills
Action sports industry experience, product creation knowledge, market research
Technologies
None stated
Responsibilities
Lead and oversee daily Retail Services operations; Hire, train, develop, schedule, and oversee Retail Services team members; Manage retail inventory and stock room organization; Oversee Guest Service operations; Develop and implement safety training; Plan and organize product promotions; Contribute to product strategy through pricing and performance tracking; Drive revenue growth through analytical approaches; Maintain communication with HR and Senior Management regarding employee development
Seniority
First-line supervisor, 1–3 years experience