PRN Crisis Hotline Counselor
Core
Manage 24-hour triage crisis hotlines and dispatch counselors to respond to psychiatric emergencies for youth up to age 18 in the home or community.
Role type
PRN Crisis Hotline Counselor
Builds
Rapid assessment and intervention plans for youth in psychiatric crisis
Domain
Child welfare, juvenile justice, and mental health systems
Deliverable
client delivery
Required skills
Crisis de-escalation, risk assessment, safety screening, electronic medical record documentation, community partnership coordination
Preferred skills
Provisional clinical licensure (LMSW, LCSW, LPC, LMFT), experience with at-risk youth/families, one year of clinical experience
Technologies
Electronic medical record systems
Responsibilities
Manage 24-hour triage crisis hotlines, dispatch counselors to community responses, de-escalate and screen conversations for safety, attend weekly clinical meetings and quarterly training, complete accurate EMR documentation
Seniority
Variable (PRN), hands-on IC