PRN Crisis Hotline Counselor
Core
Manages 24-hour triage crisis hotlines and dispatches counselors to respond to psychiatric emergencies for youth up to age 18 in the home or community.
Role type
PRN Crisis Hotline Counselor
Builds
Rapid assessment and intervention services for youth in psychiatric crisis
Domain
Child welfare, mental health, and juvenile justice
Deliverable
physical/clinical work
Required skills
Crisis de-escalation, risk assessment, safety screening, documentation in EMR, community partnership
Preferred skills
Provisional clinical licensure (LMSW, LCSW, LPC, LMFT), experience with at-risk youth, one year of clinical experience
Technologies
Electronic medical record system (EMR)
Responsibilities
Manage 24-hour triage crisis hotlines, dispatch counselors to community, de-escalate and screen conversations for safety, attend weekly clinical meetings and quarterly training, complete accurate documentation in EMR
Seniority
PRN (part-time/variable), hands-on IC