Holiday Helper
Core
First face of the brand for growing families, greeting customers, introducing baby essentials, and assisting with parenting journey moments.
Role type
Retail associate (customer service & floor operations)
Builds
Customer shopping experience and store operations for Carter's baby/children's apparel
Domain
Retail (apparel for babies and young children)
Deliverable
product features
Required skills
Customer service, point of sale transactions, floor replenishment, omnichannel support, loss prevention, physical stamina (lifting 40 lbs, standing/walking)
Preferred skills
Solutions-oriented mindset, multitasking, relative in a management role at the store location
Technologies
Point of sale systems, omnichannel tools
Responsibilities
Resolve customer issues, welcome customers and assist with product styles/features, execute point of sale transactions, complete floor replenishment, articulate promotional events and loyalty programs, minimize store loss
Seniority
Entry-level, hourly associate