Holiday Helper
Core
First face of the brand for growing families, greeting customers, assisting with product styles, and resolving issues in a busy retail environment.
Role type
Retail sales associate (Holiday Helper)
Builds
Customer shopping experience and store operations for Carter's baby and children's apparel brands
Domain
Retail / Apparel
Deliverable
product features
Required skills
Customer service, conflict resolution, point of sale transactions, floor replenishment, omnichannel support, physical stamina (lifting 40 lbs, standing/walking)
Preferred skills
Relative in a management role at this store location
Technologies
Point of sale systems, omnichannel tools
Responsibilities
Greet customers and provide assistance with product styles, features, and benefits; Resolve customer issues proactively; Execute point of sale/register transactions; Complete floor replenishment and shipment; Articulate promotional events and brand loyalty programs; Maintain a safe, clean store environment