Assistant Store Manager
Core
First face of the brand for growing families, welcoming customers and assisting with baby essentials and parenting journey products.
Role type
Assistant Store Manager
Builds
Omnichannel customer experience and a positive, safe, inclusive store environment.
Domain
Retail (Baby and children's apparel)
Deliverable
product features
Required skills
Workforce management, customer service, team coaching, KPI analysis, recruiting and hiring, merchandising planning, loss prevention, physical stamina (lifting 40 lbs, standing/walking extended periods)
Preferred skills
Solutions-oriented mindset, leadership, supervisory skills, computer proficiency (Outlook, Excel)
Responsibilities
Execute workforce management to ensure customer focus; welcome customers and provide product assistance; foster a positive and inclusive environment; model service standards and coach others; analyze business results and drive KPIs; assist in recruiting, hiring, and training; plan and execute merchandising and promotional activities; reduce loss through operational controls.
Seniority
Individual Contributor, supervisory level