Process Design & Optimization Delivery Lead
Core
Lead strategic, high-complexity process design and optimization (PD&O) initiatives to increase scale and efficiency in Capital Group's key operational processes.
Role type
Senior IC Process Design & Optimization Delivery Lead
Builds
Business transformation programs and new process optimization capabilities
Domain
Asset Management / Financial Services
Required skills
transformation leadership, end-to-end process design/re-engineering/optimization, workflow solutions, robotic process automation, change management, agile methodologies, AI tools integration, business process management frameworks, Lean Six Sigma principles, Human Centered Design, procurement transformation
Preferred skills
Lean Six Sigma Black Belt accreditation, Human Centered Design/Design Thinking frameworks, business process management frameworks, procurement transformation
Technologies
AI tools, robotic process automation
Responsibilities
Lead strategic PD&O efforts through full life cycle, manage and develop process optimization resources, facilitate consultative engagements including benefits realization and governance, drive decision-making by aligning stakeholder expectations, analyze challenges and develop recommendations, incorporate AI tools into day-to-day work
Seniority
Senior, hands-on IC with people management
