Assistant Store Manager
Core
First face of the brand for growing families, providing customer service and operational support in a baby and children's apparel retail store.
Role type
Assistant Store Manager (Retail)
Builds
Customer loyalty and a positive, safe, and inclusive store environment.
Domain
Retail (Apparel for babies and young children)
Deliverable
product features
Required skills
Leadership, supervisory, customer engagement, workforce management, KPI analysis, merchandising standards, loss reduction, recruiting, hiring, training, development, computer proficiency (Outlook, Excel), physical stamina (lifting 40 lbs, standing/walking extended periods)
Preferred skills
Positive and solutions-oriented mindset
Technologies
Outlook, Excel, Web navigation
Responsibilities
Execute workforce management to ensure customer focus; welcome customers and provide product assistance; foster a positive, safe, and inclusive environment; model service standards and coach others; analyze business and drive KPIs; build customer loyalty through company programs; assist in recruiting, hiring, and training; recognize performance and redirect employees; plan, track, and report financial results; partner on merchandising and promotional planning; reduce loss through operational controls.
Seniority
Individual Contributor, supervisory level