CareerPlan

Service Associate

Ottawa, ON, CAFull-time$43k2026-10-14 → 2026-11-10
On-site

Core

Process daily mutual fund, stock, and bond trades; prepare paperwork for investment transactions; manage filing systems; and serve as the first point of contact for new National Account clients.

Role type

Operations Service Associate

Builds

Administrative support for the National Accounts Financial Advisor team

Domain

Financial services / Wealth management

Required skills

Trade processing, paperwork preparation, filing system management, client triage, MS Office Suite proficiency, deadline management, attention to detail

Preferred skills

DocuSign familiarity, Salesforce familiarity, digital marketing coordination

Technologies

MS Office Suite, DocuSign, Salesforce

Responsibilities

Process daily mutual fund, stock, and bond trades; Prepare paperwork for investment purchases, redemptions, switches, and in-kind transfers; Manage and maintain filing systems; Liaise with back office on transfers and administration issues; Be the first point of contact for new National Account clients and triage requests

Seniority

Mid-level, hands-on IC