Gerant de magasin
Core
Lead a retail store team to serve growing families by providing baby and toddler clothing, creating a welcoming environment, and driving sales and operational excellence.
Role type
Retail Store Manager
Builds
Retail store operations and customer experience for Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands
Domain
Retail (Baby & Toddler Apparel)
Deliverable
Product features (store operations & customer service)
Required skills
Leadership and supervision, retail management, budget management, performance analysis, omnichannel experience, inventory control, loss prevention
Preferred skills
Succession planning, talent networking, positive work environment cultivation
Technologies
Outlook, Excel, Web navigation
Responsibilities
Build talent networks and develop succession plans; foster a positive, safe, and inclusive work environment; grow leaders through coaching and delegation; drive true customer attention on the sales floor; execute company merchandising and operations directives; manage payroll and budgets; analyze key performance indicators (KPIs); lead and integrate a consistent omnichannel experience; build customer loyalty through company-sponsored programs; reduce loss through consistent customer service and operational controls
Seniority
Mid-level, hands-on IC