Digital Network Assistant
Core
Provide comprehensive IT support and assist the engineering team in managing critical broadcast infrastructure including editing, automation, and transmission systems.
Role type
IT support specialist (broadcast engineering)
Builds
Broadcast infrastructure support, IT systems maintenance
Domain
Education / Broadcast Engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware installation and repair, software troubleshooting, remote desktop support, mobile device configuration, user account management, broadcast system support
Preferred skills
SBE certification, diagnosing hardware/software conflicts
Technologies
remote desktop tools, editing systems, automation systems, telemetry systems
Responsibilities
Install, maintain, and repair computer hardware and software; troubleshoot printing, email, and word processing issues; assist in managing and supporting critical broadcast infrastructure; act as a liaison between customers and technical teams; participate in weekly on-call rotation
Seniority
Mid-level, hands-on IC