Holiday Helper
Core
First face of the brand for growing families, greeting new parents and assisting with baby essentials and school prep in a retail environment.
Role type
Retail sales associate (Holiday Helper)
Builds
Customer shopping experience and store operations for Carter's baby and children's apparel brands
Domain
Retail / Apparel
Deliverable
product features
Required skills
Customer service, point of sale transactions, floor replenishment, omnichannel support, loss prevention, physical stamina (lifting 40 lbs, standing/walking)
Preferred skills
Relative in a management role at the store location
Technologies
Point of sale systems, omnichannel tools
Responsibilities
Resolve customer issues, welcome customers and assist with product styles, execute point of sale transactions, complete floor replenishment, articulate promotional events and loyalty programs, minimize store loss
Seniority
Entry-level, hourly associate