Service Delivery Manager - On Wing Services
Core
Lead operational delivery of On-Wing Services across a global network of Part 145 suppliers and internal mechanics, ensuring aircraft are returned to service safely, on time, and in line with contractual commitments for British Airways & Virgin Atlantic.
Role type
Senior Service Delivery Manager (Aerospace MRO)
Builds
Engine maintenance events and on-wing service delivery
Domain
Aerospace / Aviation MRO
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operational leadership in aerospace MRO, On-Wing/line maintenance operations, supplier network management, stakeholder engagement, safety compliance, commercial performance management
Preferred skills
Part 145 regulatory framework knowledge, experience with global MRO supplier networks (HAECO, SIAEC, STS Aviation, Storm Aviation)
Technologies
UKCAA/EASA regulations, Part 145 standards
Responsibilities
Manage end-to-end delivery of engine maintenance events, oversee performance of global Part 145 supplier network, serve as primary contact for key airline customers, champion safety and regulatory compliance, lead and develop operational teams
Seniority
Senior, hands-on IC with leadership responsibilities
