Customer and Product Training Instructor
Core
Design, develop, and deliver product and service training solutions for customers and employees as a Subject Matter Expert in gas turbine engines.
Role type
Senior IC training instructor (aviation/gas turbine)
Builds
Product and service learning materials, training sessions, workshops, and seminars
Domain
Aviation / Gas turbine engines / Technical training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Gas turbine engine operations, Instructional design, Project management, Stakeholder collaboration, Quality assurance, Technical presentation
Preferred skills
Training methodologies, Aviation industry instructor experience, Cross-functional project delivery, Cultural adaptation, Working at heights
Technologies
Project workbook tools, Step ladders, Scaffolding
Responsibilities
Design and develop engaging learning materials for internal teams and external customers, Deliver high-quality product and service training sessions and workshops, Collaborate with business unit managers to understand customer training needs, Manage work packages and track progress against project milestones, Ensure learning activities adhere to company standards and policies, Foster relationships with internal and external stakeholders to drive performance improvement
Seniority
Senior, hands-on IC