Master Data Governance & Quality Lead - Customer
Core
Lead governance and quality processes for Customer master data objects in SAP, ensuring data accuracy, integrity, and fit-for-purpose usage across the organization.
Role type
Senior Master Data Steward / Data Governance Lead
Builds
Governed Customer master data assets and data quality frameworks
Domain
Enterprise Data Management / SAP / Customer Data
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SAP Customer master data management, data governance frameworks, data lifecycle management, root cause analysis, process improvement, stakeholder management, data quality metrics, policy development, cross-functional collaboration
Preferred skills
Order to cash process knowledge, automation of manual processes, training and education delivery, data-driven culture building
Technologies
SAP
Responsibilities
Define and maintain Customer data policies, standards, and access protocols; Design and measure data quality standards and performance tracking; Partner with data owners to resolve data quality issues and define usage requirements; Lead initiatives to improve data accuracy and process efficiency; Provide SME expertise on Customer data management; Deliver training and education to foster a data-driven culture
Seniority
Senior, hands-on IC with leadership responsibilities