Service Engineer – Americas Customer Team
Core
Provide engineering technical support for Rolls-Royce Trent 800 engines in the Americas region, including analysis of engine operation, resolving technical issues, and tracking fleet reliability.
Role type
Service Engineer (Aerospace)
Builds
Technical solutions and publications for engine programs
Domain
Aerospace / Aviation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
root-cause investigation, containment action development, corrective action recommendation, technical publication development, regulatory compliance, data gathering, continuous improvement, cross-functional team leadership
Preferred skills
numerical methods knowledge, troubleshooting experience, support/lead cross-functional teams
Technologies
Trent 800 engines
Responsibilities
Provide technical support to resolve operational queries, lead root-cause investigations on safety or reliability events, develop and approve technical publications, prepare and deliver technical communications to regulators and customers, ensure compliance with regulatory authorities, represent Rolls-Royce at external customer conferences
Seniority
Mid-level, hands-on IC