Technical Specialist Datacenters
Core
Practical point of contact for customers managing preventive and corrective maintenance for Rolls-Royce diesel and gas engine power systems in data center sites.
Role type
Technical Specialist (After-Sales Service)
Builds
Maintenance services and operational support for data center power systems
Domain
Energy generation / Marine & Infrastructure / Data Centers
Deliverable
client delivery
Required skills
Generator sets and engine systems knowledge, cogeneration systems knowledge, ticket management, after-sales coordination, quotation preparation, remote and on-site technical support, organizational management
Preferred skills
Site work experience, safety and quality focus, independent and team collaboration
Technologies
SAP, Microsoft Word, Microsoft Excel
Responsibilities
Organize and coordinate after-sales activities for data center sites, manage service tickets from start to finish, operate maintenance contracts, provide technical support to field service, prepare after-sales quotations
Seniority
Mid-level, hands-on IC