Digital Experience Lead
Core
Shaping and delivering user-centered digital experiences that advance organizational priorities and support seamless member experiences.
Role type
Senior Digital Experience Lead (Program Management & UX Strategy)
Builds
Digital solutions, strategic initiatives, and governance frameworks for organizational goals
Domain
Digital transformation, member services, program management
Deliverable
product features
Required skills
Digital program/project management, stakeholder leadership, governance and risk management, strategic thinking, usability and accessibility standards, cross-functional collaboration
Preferred skills
Certified User Experience Professional (CUEP), SAFe Agilist (SA), Certified Project Management Professional (PMP)
Technologies
Agile development methodologies, SAFe
Responsibilities
Lead design and delivery of user-centered digital experiences; coordinate with internal teams and external vendors; establish streamlined processes for digital programs; lead special projects and strategic initiatives
Seniority
Senior, hands-on IC with strategic oversight