Manager, Private Client Administration and Quality Assurance
Core
Manage the Private Client Administration and Quality Assurance team to ensure timely, efficient processing of high-net-worth client requests and adherence to securities legislation.
Role type
Manager, Private Client Administration and Quality Assurance
Builds
High-quality administrative services and compliance for Assante Private Client and CI Private Wealth platforms
Domain
Wealth Management / Financial Services
Deliverable
client delivery
Required skills
Team leadership and coaching, complex request resolution, policy and procedure development, staffing and recruitment, stakeholder management, financial product knowledge
Preferred skills
CFA, CIM, or CSC designations, MS Excel proficiency
Responsibilities
Monitor work volumes and adjust resources, review complex requests and provide corrective actions, coach staff on escalated issues, build policies and procedures, manage staffing forecasts and recruitment, participate in system initiative project discovery
Seniority
Manager, hands-on leadership
