Customer Experience Coordinator
Core
Directs customer flow at the front end, operates scanning equipment and registers, and assists cashiers with transactions and security procedures.
Role type
Front-end operations coordinator
Builds
Efficient checkout processes and customer service experience
Domain
Retail grocery
Deliverable
product features
Required skills
Cash handling, customer service, security procedures, equipment operation, inventory management, sanitation compliance
Responsibilities
Direct customer flow and manage checkout lanes, operate scanning equipment and registers, assist cashiers with transactions and voids, enforce security and cash control procedures, monitor cashier performance, maintain store cleanliness and sanitation, answer customer inquiries