Curbside Manager
Core
Manages and coordinates the assembly of customer orders received online through Curbside, overseeing department sales, profits, and personnel leadership.
Role type
Store department manager (curbside/e-commerce fulfillment)
Builds
Curbside order fulfillment operations for online grocery customers
Domain
Grocery retail / E-commerce logistics
Deliverable
product features
Required skills
Inventory management, Sales performance analysis, Team leadership and hiring, Customer service, Food safety and quality standards, Microsoft Office (Excel, Word, Outlook), Data review (P&L, shrink, labor)
Preferred skills
Scheduling software proficiency, Produce ripeness assessment, Equipment operation (bailer, hand tools)
Responsibilities
Interview, hire, train, and develop department partners; Plan, assign, and direct work; Appraise performance and resolve complaints; Ensure accurate order picking and organization for pick-up; Answer phone calls and greet customers; Maintain safe and sanitary working environment; Review historical data to predict sales and manage inventory levels.