ISS Counselor/Coach/CaseWorker
Core
Full-time Bilingual Case Manager for WIOA grant-funded Adult Education Program, serving diverse students in ESL and GED classes.
Role type
Case Manager / Case Worker
Builds
Educational and Employment Plans (EEP) for adult learners
Domain
Adult Education / Workforce Development
Deliverable
dashboards & analysis
Required skills
Case management, student counseling, program coordination, data tracking, community resource referral, bilingual communication
Preferred skills
TABE and Best Plus testing certifications
Technologies
TABE, Best Plus
Responsibilities
Identify student needs and troubleshoot barriers to academic/career success; Develop and monitor Educational and Employment Plans (EEP); Coordinate referrals to community programs and partner agencies; Advise and motivate students through counseling sessions; Assess attendance, testing results, and academic progress; Administer pre-/post-testing for TABE and Best Plus; Maintain case management notes and documentation; Report student outcomes including post-training and employment data.
Seniority
Mid-level, hands-on IC