School Arrival & Dismissal Support Specialist
Core
Support students during designated arrival and dismissal periods at NYC public schools by creating a safe, welcoming environment through positive adult presence, relationship-building, observation, and conflict prevention.
Role type
School-based youth support specialist (Credible Messenger)
Builds
Safe school transitions and positive youth development outcomes
Domain
Education + Youth Development
Deliverable
physical/clinical work
Required skills
relationship-building with adolescents, verbal engagement, conflict resolution, de-escalation, observation, communication
Preferred skills
community knowledge, youth development experience, restorative practices, familiarity with specific communities
Technologies
None
Responsibilities
Maintain a consistent, visible presence during school arrival and dismissal; build trusting relationships with students; observe school environment for safety concerns; use verbal engagement and de-escalation strategies; connect students to case management and referral resources; follow safety and escalation procedures.
Seniority
Entry-level to Mid-level, hands-on IC