Director, Claims
Core
Senior leadership role accountable for daily administration and strategic management of all cargo claims operations within a region, handling marine cargo claims from notification to resolution.
Role type
Director, Claims (Cargo/Marine)
Builds
Efficient and compliant cargo claims resolution process
Domain
Commercial Insurance / Marine Cargo
Deliverable
client delivery
Required skills
Claims adjustment, claims handling, claims settlement, third-party administrator (TPA) coordination, large loss management, stakeholder relationship management, operational excellence, service standards delivery
Preferred skills
Fast-paced environment adaptability, strategic management, entrepreneurial mindset
Responsibilities
Adjusting, handling, and settling marine cargo claims; coordinating with third-party administrators; collaborating with home office personnel on large losses; establishing relationships with underwriting and key stakeholders
Seniority
Director, senior leadership