AVP, Claims Vendor Management
Core
Overseeing strategic relationships with third-party service providers to support the end-to-end lifecycle of commercial property and casualty claims.
Role type
Senior individual contributor claims vendor management lead
Builds
Optimized vendor cost structures, compliant claims processing workflows, and efficient service delivery for commercial insurance clients
Domain
Commercial property and casualty insurance
Required skills
Contract negotiation, Vendor sourcing strategy, KPI and scorecard management, Regulatory compliance oversight, Issue resolution, Data analysis
Preferred skills
RFP development, Cross-functional collaboration, Claims lifecycle knowledge
Technologies
RFP tools, Scorecard platforms, Audit systems
Responsibilities
Develop and execute Requests for Proposals (RFPs) and contract negotiations for claims vendors; Monitor vendor performance against SLAs and KPIs; Oversee vendor compliance with regulatory requirements and data security protocols; Investigate and resolve escalated vendor-related issues and billing disputes.
Seniority
Senior, hands-on IC
