Senior Coordinator, Athletic Operations (Facilities)
Core
Manage daily operations, customer service, and staff coordination for client services and sports facilities to ensure a safe, inclusive, and high-performing environment.
Role type
Senior Coordinator, Athletic Operations (Facilities)
Builds
Safe and welcoming sports and recreation facilities for university students and community members
Domain
Higher Education / Sports Facilities Management
Required skills
Facility operations supervision, Customer service management, Team supervision and development, Incident response coordination, Strategic and operational planning, Public relations and partnership building, Data reporting and analysis, Policy interpretation and compliance
Preferred skills
Human kinetics or sports administration degree, Higher education environment experience, Bilingualism (French and English), First Aid/CPR/AED certification, Physical ability to lift up to 25 kg
Technologies
Facility management software, Databases, Email systems
Responsibilities
Supervise daily operations and ensure safety protocol compliance, Resolve customer issues and manage user behavior, Analyze equipment usage to recommend maintenance and purchases, Recruit and supervise part-time staff, Coordinate emergency response procedures, Contribute to strategic planning and service improvements, Represent the sector on internal and external committees, Prepare operational reports and insights, Lead event execution as primary point of contact
Seniority
Senior, hands-on IC