Service Engineer - Site Resident
Core
Site-based engineer responsible for planned preventative maintenance, corrective maintenance, fault diagnosis, repair, and minor works on integrated security systems at a Critical National Infrastructure site.
Role type
Site Resident Security Systems Engineer
Builds
Operational, compliant, and resilient security systems for Critical National Infrastructure customers
Domain
Physical security / Critical National Infrastructure
Deliverable
physical/clinical work
Required skills
Electronic security system maintenance, fault diagnosis, access control, CCTV, intruder detection, system drawing interpretation, minor works execution, security procedures compliance
Preferred skills
CNI/government/defence site experience, major security platforms (Gallagher, Genetec, Milestone, Avigilon, Honeywell, Bosch, Hikvision), integrated security management/PSIM, BS EN/British Standards knowledge, ECS/CSCS/City & Guilds/NVQ Level 3 qualifications
Technologies
Gallagher, Genetec, Milestone, Avigilon, Honeywell, Bosch, Hikvision, PSIM platforms
Responsibilities
Deliver planned preventative maintenance (PPM) and reactive maintenance across electronic security systems; Maintain, test, diagnose, and repair access control, CCTV, intruder detection, and perimeter intrusion systems; Respond to system faults, alarms, and service requests within contractual times; Complete service visits, maintenance records, test results, and defect reports; Identify system impairments and recurring faults to provide improvement recommendations; Carry out authorized minor works, replacements, upgrades, and configuration changes; Protect sensitive customer, system, and site information following security procedures