Responsable SAV – Systèmes Sécurité incendie/SSI
Core
Manage a team of 8 technicians to coordinate and optimize maintenance, troubleshooting, and service activities for fire safety systems in industrial, commercial, and public sites.
Role type
Senior Service Operations Manager (Fire Safety Systems)
Builds
Maintenance services and small-scale repair works for fire detection and suppression systems
Domain
Fire safety systems / Building services / Industrial & Commercial facilities
Deliverable
client delivery
Required skills
Team management, operational planning, financial reporting, stakeholder management, inventory management, performance analysis, process improvement, EHS compliance
Preferred skills
Customer relationship management, technical troubleshooting knowledge, sales development support
Technologies
Office suite, Excel
Responsibilities
Manage a team of 8 technicians, coordinate preventive maintenance visits, act as the primary client contact for technical issues and disputes, manage spare parts and equipment inventory, monitor service performance metrics, support business development and client meetings, ensure EHS rule compliance
Seniority
Senior, hands-on IC with management responsibilities