Lead ,Consultant
Core
Provide L2/L3 production support and manage Oracle Procurement modules to ensure system stability and smooth Procure-to-Pay (P2P) processes.
Role type
Senior IC Oracle Procurement Support Lead
Builds
Production support for Oracle Procurement modules and integrations
Domain
Enterprise Resource Planning (ERP) / Procurement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> infrastructure
Required skills
Oracle Procurement modules (Purchasing, Self Service, Supplier Management, Sourcing), L2/L3 incident management, root cause analysis, system integrations, change management, SQL, ticketing tools (ServiceNow/Jira)
Preferred skills
Oracle Fusion Cloud Procurement, Oracle Integration Cloud (OIC), procurement reporting and data analysis, release cycle management, ITIL
Technologies
Oracle Procurement, Oracle Fusion Cloud, Oracle Integration Cloud (OIC), ServiceNow, Jira, SQL
Responsibilities
Resolve incidents within SLA timelines, troubleshoot procurement transactions, perform root cause analysis, monitor system integrations, manage change requests and enhancements, support deployments and testing, provide user training
Seniority
Senior, hands-on IC
