Small Works Security Service Engineer
Core
Service engineer completing 4-8 hour work orders for small-scale security installations and upgrades.
Role type
Field service engineer (security systems)
Builds
Intruder alarms, access systems, and CCTV upgrades for local clients
Domain
Physical security and fire safety services
Deliverable
client delivery
Required skills
Intruder alarm systems knowledge, access control systems knowledge, CCTV systems knowledge, quotation preparation, customer service, stock management, upselling
Preferred skills
IPAF 3a & b cherry picker license, ability to lift and climb ladders
Technologies
None explicitly listed
Responsibilities
Partner with recommendation team and engineers to drive opportunities, work with commercial sellers and Key Account Managers for leads, generate quotes for small works, manage orders from quotation to sign-off, follow up on recommendations to explain upgrades, identify upsell opportunities
Seniority
Mid-level, hands-on IC