Senior Quality Engineer
Core
Senior Reliability Engineer acting as an early warning system for customer dissatisfaction, identifying field reliability trends, and driving continuous improvement for launched and developing products.
Role type
Senior Reliability Engineer (Consumer Electronics/Appliances)
Builds
Improved product reliability and quality for Dyson appliances in the China market
Domain
Consumer Electronics / Home Appliances
Required skills
Mechanical engineering analysis, Electrical principles understanding, Statistical analysis, Data interpretation (Pareto analysis), Root cause analysis, Engineering documentation, Cross-functional communication, Quality audit execution, Failure mode identification
Preferred skills
Experience in Domestic Electrical Appliances, Acoustic industrial experience, Electronics knowledge
Technologies
Microsoft Excel, SAQ (Single Agenda of Quality), Call center data systems, Service center data systems
Responsibilities
Conduct product audits on new SKUs prior to launch, Analyze part usage, repairs, and retail returns data, Perform Pareto analysis to identify key failure modes, Review and summarize customer contact activity during launch periods, Investigate market escalated concerns relating to product quality, Create and implement operational improvements, Support territory investigation of product safety issues, Provide weekly updates to business areas on reliability trends
Seniority
Senior, hands-on IC
