Returns and Refurbishment Team Leader

Australia - Sydney Taren Point Contact and Service Centre💼 Full-time🗓 2026-09-07 → 2026-09-25

Core

Lead a team in processing, inspecting, and adjudicating returned Dyson machines to maximize value recovery through refurbishment, parts harvesting, or recycling.

Role type

Senior IC operations team leader (reverse logistics)

Builds

Reverse logistics stream for returned consumer electronics

Domain

Consumer electronics / Reverse logistics / Refurbishment

Deliverable

Required skills

Team leadership, operational planning, inventory control, SAP, Manhattan WMS, cost tracking, WHS compliance, workflow optimization

Preferred skills

Customer query handling, stakeholder interaction, budget management, MS Office

Technologies

SAP, Manhattan WMS

Responsibilities

Supervise daily returns processing, adjudicate customer claims, screen returned products, plan refurbishment schedules, oversee inventory controls, optimize workflow efficiencies, drive team performance

Seniority

Senior, hands-on IC

Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About Dyson

Dyson solves the problems others ignore through bold engineering, relentless curiosity, and a refusal to accept ordinary performance. Robotics is a key part of that future. Dyson’s robotics teams work across disciplines including software, electronics, machine learning, sensors, mechatronics, and intelligent systems to develop machines for the home, refining ideas from concept through prototype, debugging, beta trials, and continuous performance improvement in owners’ homes. Singapore is central to that ambition, serving as Dyson’s global headquarters and a major hub for research, robotics, em