Senior Manager, HR Applications and Support
Core
Leads strategy, delivery, and continuous improvement of the University's HR and Finance applications, ensuring systems are reliable, scalable, and aligned with institutional priorities.
Role type
Senior Manager, HR and Finance Applications
Builds
HR and Finance application ecosystem, including system configuration, reporting, and support services
Domain
Higher Education, Human Resources, Finance, Enterprise Resource Planning (ERP)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team leadership, project management, process management, system change management, vendor management, stakeholder partnership, bilingual communication (French/English), ERP lifecycle expertise, business process analysis
Preferred skills
Workday experience, data and information management practices, IT security knowledge, change-management principles
Technologies
ERP systems, Workday
Responsibilities
Manage a multidisciplinary team of business analysts and technical experts; plan and monitor operational pipelines and projects; oversee design of system workflows; collaborate with stakeholders to execute system developments and changes; drive continuous improvements in technology and work methods; provide user support and training; enable decision-making through system reports; manage relationships with technology providers
Seniority
Senior, hands-on IC with leadership responsibilities
