Claims Manager and Performance Manager
Core
Ensuring robust scientific evidence and substantiation for product performance claims to withstand regulatory scrutiny and external challenge.
Role type
Claims and performance manager (scientific substantiation)
Builds
Technically robust claim substantiation documentation and evidence packages
Domain
Consumer technology / Regulatory compliance / Scientific testing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Scientific expertise, regulatory knowledge, statistical analysis, technical risk assessment, method development, knowledge retention, strategic thinking, data interpretation
Preferred skills
Experience with test houses, ability to communicate complex science to non-technical audiences, influence on consumer magazines and standards bodies
Technologies
Statistical analysis tools, test house platforms
Responsibilities
Develop claims substantiation strategy with Business Units, create substantiation documentation, manage test house partnerships, conduct technical risk assessments, analyze data for statistical decisions, support litigation challenges, review assets pre-launch
Seniority
Mid-level, hands-on IC
