Reliability Engineer
Core
Act as Dyson's 'early warning system' to spot reliability and quality trends in the field, update business areas, and drive quick closure of new issues to minimize disruption.
Role type
Reliability Engineer (Americas)
Builds
Product reliability improvements and quality assurance for Dyson appliances
Domain
Consumer electronics / Mechanical engineering
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Mechanical engineering fundamentals, basic electrical principles, basic electronics, statistical analysis, Microsoft Excel proficiency, data analysis (Pareto), root cause analysis
Preferred skills
Engineering design, product development lifecycle knowledge, cross-functional collaboration
Technologies
Microsoft Excel
Responsibilities
Analyze weekly part usage, repair, and retail returns data; Investigate customer comments on failed parts and produce Pareto analyses; Collaborate on online review sentiment analysis; Arrange collection and analysis of failed samples; Review call center/service center data to pinpoint reliability improvements; Audit new models pre-launch; Monitor product launches for trends and communicate failures early; Provide regular feedback to call center and repair center teams; Act as the engineering contact point across the Americas
Seniority
Individual Contributor
