Engagement Delivery Manager
Core
Lead and own end-to-end delivery of outcome-driven, global Salesforce implementations, applying agile methodologies and AI-enabled delivery practices.
Role type
Senior Individual Contributor Project Manager (Salesforce)
Builds
Global Salesforce implementations (Sales Cloud, Service Cloud, Experience Cloud, Industry Clouds, Data Cloud, CPQ, Revenue Cloud)
Domain
Enterprise CRM / Cloud Computing / Digital Transformation
Required skills
End-to-end project lifecycle management, Agile/SAFe leadership, Financial performance & margin protection, Stakeholder & executive management, Resource & budget optimization, AI-enabled delivery adoption, Salesforce platform expertise (Sales/Service/Experience/Industry/Data Cloud), Migration project experience
Preferred skills
CPQ/Revenue Cloud domain expertise, Life Sciences experience, MuleSoft/Data Cloud integration knowledge, Salesforce Agentforce Specialist/Legend certification
Technologies
Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Industry Cloud, Data Cloud, CPQ, Revenue Cloud), JIRA, Azure DevOps, MS Project, Smartsheets, Google Workspace, Gemini, NotebookLM
Responsibilities
Manage full delivery lifecycle (scope, timelines, risks, resources, dependencies), Lead sprint execution and backlog prioritization, Develop integrated delivery roadmaps, Drive executive alignment and governance, Enforce quality standards and best practices, Plan and optimize resources and budgets
Seniority
Senior, hands-on IC