Lead Software Engineer, AI Labs (Product and Customer Facing)
Core
Lead Software Engineer building production software and AI services (APIs, UIs, agentic evaluators) for Salesforce's Agentforce business unit, embedding with customers to solve complex problems.
Role type
Lead Software Engineer (AI/ML)
Builds
Production software, AI services, scalable cloud architectures, and tools/pipelines for ML efforts.
Domain
SaaS / Generative AI / Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
Python, Go, Java, C++, APIs, data modeling, databases, cloud deployments (AWS/GCP/OCI), field-debugging, AI/ML focus, clean code, rapid learning, AI tool usage (Copilot/Cursor)
Preferred skills
Kubernetes, Envoy, Grafana, React, Redux, UI/graphic design sensibilities
Responsibilities
Design, build, deploy, and maintain production software and AI services; Roll out scalable cloud architectures; Build tools and pipelines to support ML and AI efforts; Rotate forward to embed with customers and devise solutions; Help with end-user requirements gathering and executive presentations.
Seniority
Lead, hands-on IC with mentorship
