Trailhead | Sr Data Analyst
Core
Senior Data Analyst leading the Content Intelligence Engine to measure content performance, learner satisfaction, and business impact for Salesforce's Trailhead learning platform.
Role type
Senior IC data analyst (analytics & causal inference)
Builds
Semantic models, data pipelines, and predictive frameworks for content and business metrics
Domain
EdTech / AI Learning Platforms
Deliverable
production ML models | dashboards & analysis
Required skills
Advanced SQL, cohort/propensity matching, causal inference, unstructured text analysis, Tableau, executive storytelling
Preferred skills
Python, NLP/text-analytics, Salesforce Agentforce, agentic BI tooling
Technologies
Snowflake, Tableau, Python, Plotly, Streamlit, Claude Code, Cursor
Responsibilities
Own core metrics and portfolio views for the Content Intelligence Engine; design pipelines to structure unstructured learner feedback into reportable metrics; connect engagement signals to commercial outcomes with defensible bias controls; architect a living semantic model of content performance; structure data to be agent-queryable for AI reasoning; translate findings into clear narratives for leadership.
Seniority
Senior, hands-on IC
