National Account Project Manager
Core
End-to-end management of 450–550 national account projects annually for automatic door and access control systems, ensuring on-time shipment and installation.
Role type
National Account Project Manager
Builds
Automatic door and access control products and services
Domain
Manufacturing / Construction / Security Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project management, order management in ERP systems, reading architectural drawings, cross-functional coordination, customer communication, issue escalation, process improvement
Preferred skills
Experience with auto doors/access controls, familiarity with Eastern or Central Standard Time zones
Technologies
Microsoft Dynamics 365 (D365), Microsoft Teams, Outlook, Excel
Responsibilities
Manage high-volume national account projects from order intake to closeout; interpret architectural drawings and specifications; enter and maintain orders in D365; coordinate with Credit, Contracts, Factory, and Billing teams; serve as primary customer contact for status updates and inquiries; track project status in centralized trackers; proactively follow shipments and installations to ensure on-time delivery; escalate issues promptly; provide regular reporting on project health and risks; maintain documentation and audit trails; support continuous improvement initiatives.
Seniority
Mid-level, hands-on IC