Senior Platform Trust and Safety Engineer
Core
Detecting and responding to malicious user activity (misuse, abuse, fraud, crime) on Salesforce platforms like Core CRM and Marketing Cloud to prevent bad actors from bypassing detection systems.
Role type
Senior IC platform trust and safety engineer (threat detection & response)
Builds
Automated detection rules, response playbooks, and anti-abuse tooling requirements for engineering teams
Domain
Enterprise SaaS security, platform abuse, threat intelligence
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
threat intelligence, incident response, log analysis, file-level forensics, data mining, YARA, Splunk SPL, command line proficiency, abuse investigation lifecycle management
Preferred skills
code review, workflow orchestration, Temporal, threat modeling, evidence handling, privacy, data retention, cloud/SaaS security, multi-tenant platforms, identity systems, application telemetry, large dataset analysis, Git/GitHub, Salesforce platform (Cases, SOQL)
Technologies
Splunk, YARA, Temporal, Salesforce (Cases, SOQL), Git/GitHub
Responsibilities
Review, triage, and respond to external and internal abuse reports; Build and tune detection and response rules in Splunk; Author and maintain automated response playbooks; Partner with Legal and Ethical Usage teams on regulatory reporting (e.g., EU DSA); Identify and document anti-abuse tooling requirements for engineering teams
Seniority
Senior, hands-on IC
