Sr. DNS Engineer
Core
Senior/Lead Engineer responsible for 24x7 incident management, break/fix, and proactive maintenance of Salesforce's public cloud DNS solution (Hyperforce) to ensure stability and resolve outages.
Role type
Senior IC DNS Infrastructure Engineer
Builds
Production DNS services for Salesforce public cloud environments (Hyperforce)
Domain
Cloud Infrastructure / DNS Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Linux systems administration and troubleshooting, Python (OOP, design patterns, concurrency), public cloud engineering (GCP, AWS, Azure), container orchestration (Kubernetes, Docker), infrastructure automation (Terraform, Puppet, Ansible), network technologies (DNS, TCP/IP, Load Balancing, SSL), CI/CD (Jenkins, Travis CI), monitoring (Grafana, Splunk)
Preferred skills
AWS Route 53, high-availability multi-datacenter environments, packet/network analysis tools, DNSSEC security hardening
Technologies
Kubernetes, Docker, Terraform, Puppet, Ansible, Jenkins, Travis CI, Grafana, Splunk, Python, Linux, GCP, AWS, Azure
Responsibilities
Provide first-line technical support and root cause analysis for DNS outages; perform proactive maintenance, builds, and decommissioning of cloud environments; collaborate with engineering teams to improve service stability and automate incident handling; drive service ownership for the DNS Cloud.
Seniority
Senior, hands-on IC
