Software Engineering Architect

## Responsibilities - Design and implement architectural solutions for the CECM platform, ensuring enterprise-grade scalability, reliability, performance, maintainability, and security. - Lead the architectural design of complex distributed systems. - Establish and champion technical standards, overarching architectural principles, frameworks, and best practices for the CECM platform, driving continuous improvement and innovation. - Collaborate extensively with cross-functional teams and act as a critical liaison across the broader engineering organization to ensure seamless integration with other platform services and drive technical alignment. - Mentor and provide technical guidance to engineers and data scientists, fostering their technical development and contributing to high-level technical discussions to cultivate a culture of engineering excellence. - Evaluate, research, and introduce new technologies and architectural patterns, leading prototyping efforts to shape the future evolution of the CECM platform architecture. - Define and track key technical metrics for platform health and performance, applying deep expertise to resolve complex real-time challenges and ensure highly available services. ## Requirements - 15+ years of hands-on software development experience with a proven track record of designing, building, and delivering large-scale, high-performance distributed systems. - A related technical degree is required. - Extensive cloud infrastructure architecting & development experience (FinOps, cost optimization, capacity planning, or data platforms) - Extensive experience working in the public cloud (AWS, GCP, Azure) - Deep expertise in big data platforms (Trino/Presto, Iceberg, Airflow, Spark) - Knowledge of AI/ML systems, LLM optimization, or agentic workflows - Love getting things done (e.g. hands-on prototyping a new approach) - Experience building products used by 1000+ internal users ## Nice to Have - Experience mentoring engineers and contributing to technical discussions, actively fostering their technical development and understanding of complex architectures. - Strong communication skills for both technical and non-technical audiences, with the ability to independently craft and deliver strategic technical reports and presentations to executive leadership. - Ability to make data-driven architectural decisions and effectively balance technical debt with new feature development ## Benefits - Opportunity to work on cutting-edge AI and cloud infrastructure projects. - Collaborate with cross-functional teams and influence the future of Salesforce's platform. - Work on a mission-driven team focused on innovation and customer success. - Access to advanced tools and technologies for building scalable, resilient systems. - Potential for significant impact on enterprise-wide infrastructure and cost optimization strategies.