Academic Systems Manager
Core
Provides leadership for the planning, delivery, and ongoing support of the University's academic applications, overseeing a team responsible for system operations and strategic technology projects.
Role type
Senior People Manager (Academic Systems)
Builds
Academic applications, system enhancements, and strategic technology projects for the University of Chicago.
Domain
Higher Education / Enterprise Application Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team leadership, project management, IT Service Management (ITSM), resource allocation, vendor management, performance management, process improvement, SDLC concepts, ERP system management, PeopleSoft Campus Solutions experience, educational data standards knowledge
Preferred skills
Project-oriented environment experience, enterprise application management, multi-tiered system development, Research 1 university experience, integrated vendor supported systems management
Technologies
PeopleSoft Campus Solutions
Responsibilities
Leads team activities in supporting live systems and delivering new features; oversees operational activities including incident and request ticket management; manages team delivery of key projects and resource allocation; handles vendor management including SLA compliance and contract renewals; hires, supervises, and mentors staff; drives continual improvement processes and SDLC compliance; represents IT Services to key stakeholders; defines standards and translates business requirements into application specifications.
Seniority
Senior, hands-on IC with people management responsibilities