Systems Engineering Associate - GovCloud [Salesforce National Security]
Core
Monitoring cloud service availability and resolving incidents within minutes for Salesforce's GovCloud infrastructure.
Role type
Senior Site Reliability Engineer (Systems Engineering)
Builds
Production cloud services and infrastructure for US federal government customers
Domain
Cloud Infrastructure / Systems Engineering / US Government Security
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
TCP/IP networking, Linux/Unix administration, Incident Management, ITIL service operations, AWS infrastructure, Python/Go scripting, Security clearance (TS/SCI with Polygraph)
Preferred skills
Chef/Puppet, Jenkins/Bamboo/Spinnaker, Java applications, Kubernetes, Linux+/RedHat/AWS certifications
Technologies
AWS, Linux, Solaris, Python, Go, Chef, Puppet, Jenkins, Bamboo, Spinnaker, Kubernetes
Responsibilities
Detect and resolve service-impacting incidents, participate in technical reviews and Root Cause Analysis (RCA), ensure compliance with internal security policies, automate detection and resolution of recurring issues, lead team members in technology innovation
Seniority
Senior, hands-on IC
