AI Platform Engineer
Core
Operates and governs the University of Chicago's enterprise AI platform (Claude Enterprise), managing administration, compliance, and workflow development for institutional AI services.
Role type
Senior IC AI Platform Engineer (Enterprise Operations & Governance)
Builds
Institutional AI workflows, integrations, and governance frameworks for campus units
Domain
Higher Education IT / Enterprise AI Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise SaaS administration (SSO, SCIM, API integrations), Identity and Access Management (IAM), AI platform proficiency (Claude, ChatGPT Enterprise, Microsoft Copilot), Data governance and compliance frameworks (FERPA, HIPAA, GLBA), Workflow automation, Technical documentation
Preferred skills
Policy drafting and governance framework development, Higher education IT experience, Cross-functional stakeholder coordination, Rapid learning of complex systems
Technologies
Claude Enterprise, Anthropic, SCIM, SSO/IdP, SIEM, MCP connectors, API integrations
Responsibilities
Administer Claude Enterprise lifecycle (provisioning, connectors, admin console), Monitor platform health and evaluate new features for governance, Serve as Tier 2/3 escalation point for platform issues, Produce adoption reporting and maintain leadership dashboards, Support faculty governance groups and institutional intake processes, Build AI-enabled workflows and integrations for campus units, Coordinate with CISO and Chief Privacy Officer on compliance
Seniority
Senior, hands-on IC