Senior ICT Specialist
Core
Monitoring global datacenter health, supporting virtualization and network infrastructure, and providing first-level support for hardware and software issues.
Role type
Senior ICT Specialist (Infrastructure & Support)
Builds
Maintains high-availability mission-critical IT environments and resolves customer issues.
Domain
IT Infrastructure, Datacenter Operations, Virtualization, Network Support
Deliverable
infrastructure
Required skills
End-to-end IT Infrastructure architecture, Linux & Windows Server administration, Virtualization (VMware ESXi), Hardware troubleshooting, ITIL concepts, Container platforms (Kubernetes/Docker), Monitoring tools (Nagios/OP5mon), Backup solutions (VEEAM), Cisco networking
Preferred skills
HP Server hardware experience, Managed Services Support experience
Technologies
VMware ESXi, Windows Server 2016/2019, Windows 10/11, Linux, Nagios, OP5mon, VEEAM, Cisco, Kubernetes, Docker
Responsibilities
Monitor datacenter health worldwide and execute corrective actions; Support virtualization and network-related topics; Provide first-level contact and escalate unresolved queries; Monitor and maintain local hardware and software inventory; Operate in a 24x7 fast-paced environment with quick response times.
Seniority
Senior, hands-on IC
