Product Manager/Sr. Product Manager – Developer Experience & Platform, Mulesoft

## Job Title Product Manager/Sr. Product Manager – Developer Experience & Platform, Mulesoft ## Job Category Product ## Job Details ### About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. MuleSoft is the world’s #1 integration and API platform, powering the "Agent-integrated Enterprise." We make it easy to connect any application, data, and device to build an application network that is secure, scalable, and AI-ready. With Agentforce woven into every layer of our platform, our product managers build intelligent systems that shape how modern enterprises connect applications, expose and govern APIs, and unlock data. We are looking for collaborative, technical, and user-centric Product Managers and Senior Product Managers to join the MuleSoft Developer Experience & Platform team. In this role, you will help build the tools, APIs, runtimes, and interfaces that developers and platform engineers use every day to design, secure, and scale enterprise-grade integrations. This is a hands-on product role. You won't just write PRDs and hand them off. You will prototype, build proofs of concept, lead deep-dive demonstrations across the entire platform portfolio, and dig into exploratory initiatives yourself. If you're energized by both shaping long-term strategy and getting into the weeds with the technology, this role is for you. ## Responsibilities - Product Ownership: Own the roadmap and end-to-end lifecycle for key capabilities across MuleSoft’s developer tools, API management portfolio, or core platform infrastructure. - Developer Empathy: Engage directly with developers, architects, and platform engineering teams to understand their workflows, friction points, and usability needs. - Hands-on Prototyping: Run exploratory spikes, test your own products, build proofs of concept (POCs), and write clear, concise product specifications. - AI-Assisted Delivery: Leverage AI-assisted development tools (e.g., Claude Code, Copilot) to rapidly prototype, build demo assets, and explore technical concepts quickly—using AI tooling as a force multiplier. - Cross-Functional Collaboration: Partner with Engineering, UX Design, Product Marketing, Developer Relations, and Support to ensure cohesive go-to-market execution and high adoption. ## Requirements ### To be considered for Senior Product Manager: - 5+ years of product management experience, specifically focusing on developer-facing infrastructure, APIs, SaaS platforms, or cloud runtimes. - Demonstrated ability to independently manage a multi-quarter product roadmap, prioritize conflicting enterprise customer needs, and lead cross-functional initiatives. ### To be considered for Product Manager: - 3+ years of product management experience, or an equivalent mix of PM and deep technical hands-on roles (e.g., Software Engineer, Integration Architect, or Solution Architect). - A track record of shipping software features, owning a backlog, and collaborating closely with engineering teams in an agile environment. ## Core Technical Capabilities (All Levels) - Strong foundational understanding of APIs, API Management lifecycles, and modern integration patterns (REST, GraphQL, gRPC, event-driven architectures). - Familiarity with cloud computing concepts, SaaS architecture, control plane/data plane separation, or containerization (Kubernetes, Docker). - A genuine builder's instinct—comfortable prototyping, running POCs, and getting hands-on with the technology rather than staying purely strategic. - Superb communication and storytelling skills—the ability to articulate "the why" behind a product decision to engineers, UX designers, and business stakeholders alike. - Proficiency with (or an active curiosity for) AI-assisted development and productivity tools to accelerate prototyping and generate technical assets. - A related technical degree required. ## Nice to Have - Hands-on experience with MuleSoft Anypoint Platform or comparable integration and API management platforms (e.g., Apigee, Kong, Boomi, AWS Gateway). - Experience with infrastructure-as-code (Terraform), continuous integration/continuous deployment (CI/CD) pipelines, or software development lifecycles (SDLC). - A background in designing developer-facing user interfaces, command-line interfaces (CLIs), or developer portals. ## In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams. ## Benefits When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. ## Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement.